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WhatsApp Business

Simple tool for businesses to talk to their customers.

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Direct download. No login. No virus.
3.4

117 Votes

  • Category Utilities
  • Program license Free
  • Version 2.22.21.2
  • Size 45 MB
  • Works under: Android
  • Program available in English
  • Content rating Everyone
  • Package name com.whatsapp.w4b
  • Program by WhatsApp LLC
    1601 Willow RoadMenlo Park, CA 94025

WhatsApp Business is an efficient, user-friendly communication tool designed for businesses of all sizes.

General Overview

WhatsApp Business, developed by WhatsApp Inc., is an application that strengthens communication between businesses and their customers. It adds a professional touch to the standard WhatsApp messenger, providing advanced features that accommodate the needs of small, medium, and large businesses. The application is free to download and use, making it an accessible tool for all entrepreneurs.

Advanced Communication Features

WhatsApp Business showcases a range of features designed to facilitate seamless communication. One of the unique features is the 'Quick Replies' function that allows businesses to save and reuse messages for common queries. This feature allows for efficient customer service by reducing response time. The 'Automated Messages' function enables businesses to set up automatic welcome or away messages, making customer interaction more professional and personalized.

Business Profile and Catalogue

With WhatsApp Business, businesses can create a unique profile that includes their address, business description, email address, and website. This feature allows customers to get an overview of the business, increasing transparency and trust. Additionally, the app provides a 'Catalogue' feature, where businesses can display their products or services. This allows customers to browse the catalogue directly from the app, making the shopping experience more convenient.

Performance and User Feedback

Although some user reviews on the Play Store are challenging to decipher due to language barriers, others indicate a positive response towards the app's updates and features. Users appreciate the bold approach towards improving the app, as well as the ability to set time limits for viewing specific content. However, it's worth noting that the app's performance may vary based on factors like internet connectivity and device compatibility.

Security

Similar to the standard WhatsApp messenger, WhatsApp Business also provides end-to-end encryption, ensuring that messages, calls, and status updates stay between the sender and receiver. This feature is crucial, especially for businesses that handle sensitive customer data.

Pros

  • Enhanced communication features for businesses
  • Ability to set up a unique business profile
  • End-to-end encryption for secure communication
  • Free to download and use

Cons

  • Performance may vary based on internet connectivity and device compatibility

* You can now add stickers to your photos and videos in chat messages and your status updates.

Potentially dangerous permissions

  • ACCESS_COARSE_LOCATION: Allows an app to access approximate location. Alternatively, you might want ACCESS_FINE_LOCATION.
  • ACCESS_FINE_LOCATION: Allows an app to access precise location. Alternatively, you might want ACCESS_COARSE_LOCATION.
  • CALL_PHONE: Allows an application to initiate a phone call without going through the Dialer user interface for the user to confirm the call.
  • CAMERA: Required to be able to access the camera device.
  • GET_ACCOUNTS: Allows access to the list of accounts in the Accounts Service.
  • READ_CALL_LOG: Allows an application to read the user's call log.
  • READ_CONTACTS: Allows an application to read the user's contacts data.
  • READ_EXTERNAL_STORAGE: Allows an application to read from external storage.
  • READ_PHONE_STATE: Allows read only access to phone state, including the phone number of the device, current cellular network information, the status of any ongoing calls, and a list of any PhoneAccounts registered on the device.
  • RECORD_AUDIO: Allows an application to record audio.
  • WRITE_CONTACTS: Allows an application to write the user's contacts data.
  • WRITE_EXTERNAL_STORAGE: Allows an application to write to external storage.

Other permissions

  • ACCESS_NETWORK_STATE: Allows applications to access information about networks.
  • ACCESS_WIFI_STATE: Allows applications to access information about Wi-Fi networks.
  • BLUETOOTH: Allows applications to connect to paired bluetooth devices.
  • BROADCAST_STICKY: Allows an application to broadcast sticky intents. These are broadcasts whose data is held by the system after being finished, so that clients can quickly retrieve that data without having to wait for the next broadcast.
  • CHANGE_NETWORK_STATE: Allows applications to change network connectivity state.
  • CHANGE_WIFI_STATE: Allows applications to change Wi-Fi connectivity state.
  • GET_TASKS: This constant was deprecated in API level 21. No longer enforced.
  • INSTALL_SHORTCUT: Allows an application to install a shortcut in Launcher.
  • INTERNET: Allows applications to open network sockets.
  • MODIFY_AUDIO_SETTINGS: Allows an application to modify global audio settings.
  • NFC: Allows applications to perform I/O operations over NFC.
  • READ_SYNC_SETTINGS: Allows applications to read the sync settings.
  • READ_SYNC_STATS: Allows applications to read the sync stats.
  • RECEIVE_BOOT_COMPLETED: Allows an application to receive the ACTION_BOOT_COMPLETED that is broadcast after the system finishes booting. If you don't request this permission, you will not receive the broadcast at that time. Though holding this permission does not have any security implications, it can have a negative impact on the user experience by increasing the amount of time it takes the system to start and allowing applications to have themselves running without the user being aware of them. As such, you must explicitly declare your use of this facility to make that visible to the user.
  • REQUEST_INSTALL_PACKAGES: Allows an application to request installing packages. Apps targeting APIs greater than 22 must hold this permission in order to use ACTION_INSTALL_PACKAGE.
  • UNINSTALL_SHORTCUT: This permission is no longer supported.
  • USE_FINGERPRINT: Allows an app to use fingerprint hardware.
  • VIBRATE: Allows access to the vibrator.
  • WAKE_LOCK: Allows using PowerManager WakeLocks to keep processor from sleeping or screen from dimming.
  • WRITE_SYNC_SETTINGS: Allows applications to write the sync settings.
  • android.permission.ANSWER_PHONE_CALLS
  • android.permission.AUTHENTICATE_ACCOUNTS
  • android.permission.FOREGROUND_SERVICE
  • android.permission.INSTALL_SHORTCUT
  • android.permission.MANAGE_ACCOUNTS
  • android.permission.MANAGE_OWN_CALLS
  • android.permission.READ_PROFILE
  • android.permission.USE_BIOMETRIC
  • android.permission.USE_CREDENTIALS
  • android.permission.USE_FULL_SCREEN_INTENT
  • com.google.android.c2dm.permission.RECEIVE
  • com.google.android.providers.gsf.permission.READ_GSERVICES
  • com.htc.launcher.permission.READ_SETTINGS
  • com.htc.launcher.permission.UPDATE_SHORTCUT
  • com.huawei.android.launcher.permission.CHANGE_BADGE
  • com.huawei.android.launcher.permission.READ_SETTINGS
  • com.huawei.android.launcher.permission.WRITE_SETTINGS
  • com.sec.android.provider.badge.permission.READ
  • com.sec.android.provider.badge.permission.WRITE
  • com.sonyericsson.home.permission.BROADCAST_BADGE
  • com.sonymobile.home.permission.PROVIDER_INSERT_BADGE
  • com.whatsapp.permission.MIGRATION_CONTENT_PROVIDER
  • com.whatsapp.permission.REGISTRATION
  • com.whatsapp.sticker.READ
  • com.whatsapp.w4b.permission.BROADCAST
  • com.whatsapp.w4b.permission.MAPS_RECEIVE